Radiant Touch Services

FAQ

How can we help?

Frequently Asked Questions

If you don’t find the question you’re looking for, don’t worry, just get in touch with us and we’ll help you the best we can.

What kind of services do you offer?

We offer commercial cleaning services for offices, schools, medical facilities, and more. Our expertise extends to professional painting and effective fumigation services.

How soon must I cancel my appoinment?

You must cancel your appointment before 24 hours of your scheduled appointment date and time.

Do I have to supply cleaning products & equipment?

We kindly ask that you ensure all necessary cleaning materials are available for your clean. For our services, we provide a vacuum, mop, and standard cleaning products.

If you require additional equipment, we can supply this upon request for an additional fee, based on your specific needs. For more information, please feel free to call or email us

Do you have insurance?

Yes, we are fully insured and bonded.

How many hours of cleaning do I need?

The time required depends on several factors: the size of your home, the number of rooms, the amount of furniture or items to clean, and the level of cleaning detail you require. To get an accurate estimate, consider the following:

  • Home Size: Larger homes naturally require more time.
  • Number of Rooms: The more rooms to clean, the longer it will take.
  • Cleaning Depth: A deep clean with extra attention to detail will require more hours than a standard clean.

Ultimately, the decision is yours. You can choose to book fewer or more hours and prioritize specific rooms or tasks you want to be completed during the session.

How much will i pay?

Our hourly rates include the cleaner's wage and the agency fee. Rates vary depending on the area you're in and the number of hours you require each week. If you'd like a free quote, then contact us! 

Do I Need to Be at Home During the Cleaning Service?

No, you don’t need to be at home during our cleaning services. Our staff members are fully vetted and trustworthy, ensuring your peace of mind. If you're comfortable, they can securely hold your house or office keys. For added assurance, we provide a Key Acknowledgement Form that our staff will sign, confirming the safe handling of your keys throughout the service. Your convenience and security are our priorities!

Do you do end of tenancy cleans?

Yes, we do! Our End of Tenancy Cleaning Services are designed to help tenants leave their property spotless and meet landlord or letting agency standards. We focus on deep cleaning every corner, including kitchens, bathrooms, and hard-to-reach areas, ensuring the property is ready for its next occupant. 

Can I have an evening or weekend clean?

Absolutely! We offer flexible cleaning services to suit your schedule, including evening and weekend appointments. Whether you need a late-day clean after work or prefer a weekend slot, our team is happy to accommodate your needs. Simply let us know your preferred time when booking, and we’ll arrange a convenient cleaning service for you.

Do you provide services only in Manchester?

No, Radiant Touch Services provides professional cleaning and related services not only in Manchester but also in surrounding areas. This includes Wilmslow, Bolton, Wigan, Alderley Edge, Bury, Oldham, Rochdale, Stockport, Tameside, Trafford, and all nearby environs. Wherever you are in Greater Manchester and its surroundings, we're here to deliver high-quality services tailored to your needs.

Is professional carpet cleaning necessary for end of tenancy?

Professional carpet cleaning is highly recommended, as it helps remove deeply embedded dirt and stains, ensuring your carpets meet cleanliness standards. This service can also help prevent any disputes regarding the condition of the carpets when moving out.

How long does an end of tenancy clean take?

The duration of an end of tenancy cleaning depends on the size of the property and the level of cleaning required. Typically, for an average-sized home or apartment, the cleaning may take between 4 to 6 hours. For larger properties or more intensive deep cleaning, it may take longer.

Do you provide an end of tenancy deep cleaning service?

Yes, we offer an end of tenancy deep cleaning service that covers every inch of your property. This thorough service is perfect for homes that require extra attention, ensuring your property is left in pristine condition for new tenants or inspection.

What if the landlord isn’t satisfied with the cleaning?

We pride ourselves on providing high-quality end of tenancy cleaning. If your landlord or property manager is not satisfied with the results, we offer a re-cleaning guarantee to address any concerns at no extra charge.

How do I book an end of tenancy cleaning service?

Booking an end of tenancy cleaning with us is easy. Simply contact us through our website or give us a call. Our friendly team will assist you with booking a time that suits your schedule and provide you with a personalized quote.

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